Rockstar Wireless Shipping Policy

eSIM Delivery

For eligible devices, eSIM activation details may be delivered electronically by email or through the activation process. No physical shipping is required for eSIM activation.

Most eSIM activations can be completed shortly after purchase, subject to device compatibility, payment confirmation, identity verification if required, and network availability.

Physical SIM Shipping

Physical SIM cards are shipped to the address provided at checkout. Customers are responsible for entering a complete and accurate shipping address.

Estimated shipping times may vary based on the customer's location, carrier delays, holidays, weather, or other conditions outside of our control.

Shipping Fees

Any applicable shipping fees will be shown at checkout before payment is completed.

Lost, Delayed, or Incorrect Shipments

If a SIM card is lost, delayed, or delivered to the wrong address due to incorrect customer information, Rockstar Wireless may require the customer to purchase a replacement SIM or pay additional shipping fees.

If the issue is caused by an error on our side, we will work to correct the issue as quickly as possible.

Shipping Support

For questions about shipping, SIM delivery, or activation, please contact Rockstar Wireless customer support at:

Customer Support: support@myrockstarwireless.com
Website: https://myrockstarwireless.com